• FREQUENTLY ASKED QUESTIONS

    Need on-demand help with stress, anxiety and depression? Download the Sanvello Flyer for more information.

    United Healthcare has just released detailed responses to frequently asked questions.  Please Click Here

    What about the Families First Coronavirus Response Act? Information on paid sick leave and expanded family and medical leave related to COVID-19 can be found here 

    Information on over the counter items now eligible for reimbursement please Click Here.

    After I elect my benefits during Open Enrollment, when do they become effective?  October 1st - please note that your September paycheck will reflect your October benefits (we pay our premiums a month in advance).  Our plan year is from October 1st - September 30th.

    All annual deductibles and maximum out of pocket expenses are based on a calendar year.

    Remember, your elections cannot be changed outside of a new hire window or Open Enrollment without a qualifying life event change (including but not limited to: Marriage, Divorce, Birth/adoption of a child, change in dependent status, death of spouse, or employment status change for you or your spouse).

    Will I receive a dental card?  As a policy, Aetna does not mail out dental cards.  When you visit your dentist, simply tell them your name, date of birth and Member ID (your social security number).  

    What if I really want a dental card? Click Here

    How do I notify the school district when I have a new address, phone number, or have a new last name? Click here to go to TalentEd  Once you have logged on to TalentEd, find "Forms" to complete a Change of Status Form.